How long will it take to get my order?
we aim to get orders that are from our catalogue out to our customers within 7 working days from final sign off. Bepsoke sportswear items will take 4-5 weeks from final sign off.
Do you accept orders outside of the UK?
We sure do! We proudly ship worldwide.
Can I return/exchange/refund an item?
Any error that is our fault will be corrected or refunded, In our many years of trading we have never had to give a complete refund because the quality of our work was sub-standard. Any faulty garments will be replaced immediately.
We must re iterate that customer errors – i.e. incorrect spellings, incorrect names, wrong sizes ordered – will not be replaced free of charge.
You must contact us regarding any problems before returning an item unauthorised returns will not be accepted.
What Payment methods do you accept
We accept payment in the following forms- by cheque, debit or credit cards, or BACS transfer.
You can choose to pay online or if you wish to call us with your debit/credit card details we are happy to take payment over the phone.
If paying by Bacs please email us a copy of the transaction to avoid any delays to your order.
If paying by cheque your order will not be processed until payment has cleared.
We expect payment on receipt of order, any large orders may require a small deposit.